Hi there, Unfortunately we cannot assist you with such an issue. I would recommend looking online concerning your specific issue to check if anyone has experienced and already asked about the same problem you are getting. This does not directly concern any of our products such as GdPicture or Docuvi...

Hi there, Thanks for your question! Regarding this, the number below the barcode is merely a translation of the value stored within the barcode. Is this correct in your case? If so, you should already know this string value OR you can read this directly from the barcode itself using our Barcode read...

Hi there, We have a solution to this which you can find here: https://www.gdpicture.com/guides/gdpicture/GdPicture.NET.14~GdPicture14.GdPicturePDF~SetPageBox.html Basically all you need to do is set this as follows: SetPageBox(PdfPageBox.PdfPageBoxMediaBox, float Left, float Top+"White Area val...

Hi Jared, I would ask what exactly do you mean by this "I need to change the color of image". Does the background need to change? Or do you want to apply a faint transparent color over the entire image? To test whatever you need to do I would suggest using the following sample: C:\GdPictur...

Hi Jared,

Could you contact us here please? https://orpalis.zendesk.com/hc/en-us/requests/new

This is so we may more closely examine your specific key you are using and what you should have access to.

Regards,
Hugo Cudd
Technical Support

JacksonLeo,

Thanks for your reply/assistance here however I'm fairly sure the above links solved this 11 year old question.

If you yourself have any questions do not hesitate to contact us.

Regards,
Hugo Cudd
Technical Support

Hi Paola, Thank you for your question. Given what you have described, it would be impossible for me to tell without having the PDF on my end. I would ask for the PDF if possible. If this is private you can create a ticket here and send it to us please: https://orpalis.zendesk.com/hc/en-us/requests/n...

Alvinchan, You will need to calculate the height and width to do this yes. It should be very straight forward and should require minimal effort on your end as we have functions to calculate page height and width. If there were a prebuilt function, we would not know where to put this as some prefer t...

Hi Alvinchan, Thank you for your question. These are 2 separate requests however you can do both with GdPicture. Here is a simple example demonstrating how to merge 2 PDFs (links ordered by most general case to most precise case): https://www.gdpicture.com/guides/gdpicture/GdPicture.NET.14~GdPicture...

Hi Isaac,

Thanks for your feedback.

Could you provide me a code project isolating the issue on your end please so I may run this "as is" and reproduce it on my end?

Regards,
Hugo Cudd
Technical Support

Hi Marsenne, I have responded in both your tickets. If you are getting any other issues do not hesitate to let us know and we'll assist you in one centralized place if this is only concerning a single issue. As mentioned, this is what you need for license registration: https://www.gdpicture.com/guid...

Hi there, Thank you for your feedback. This behavior seems unusual as it should not be converting it to black and white. Besides, the black and white conversion is unusable. I have sent this to our developpers who will look into a fix as this document may contain very specific and rare attributes wh...

Hi there, Thanks for your question. From your description the issue comes from this "I have an application that is retrieving an image or pdf from an API." NOTE: You cannot load PDFs using this method: "CreateGdPictureImageFromFile" (This is exclusively reserved for image formats...

Chedder, Thank you for your feedback. Both annotation should behave the same way. When you click on the annotation, it will enter editing mode in which you can modify the properties of the annotation. Clicking off of it will save it and you will be able to preview how this will look like on your pag...

Hi there, Sorry for the slightly delay here. Please refer to our documentation for such a method. The method I was specifically refering to can be found here: https://www.gdpicture.com/guides/gdpicture/GdPicture.NET.14~GdPicture14.GdViewer~ApplyAllRedactions.html?highlight=applyallredactions%2C Let ...