Search found 125 matches

by Hugo
Tue Dec 07, 2021 5:23 pm
Forum: Feature Requests
Topic: Linux version (command line usage)
Replies: 1
Views: 28

Re: Linux version (command line usage)

Hi there,

Thank you for your question.

Our developers are still considering this for the future but I am still not able to communicate a specific timeline detailing when this will be released.

Once we get closer to this I will let you know.

Regards,
Hugo Cudd
Technical Support
by Hugo
Tue Nov 30, 2021 3:56 pm
Forum: Document Viewing
Topic: GdViewer hangs when displaying certain PDFs using DisplayFromByteArray
Replies: 2
Views: 98

Re: GdViewer hangs when displaying certain PDFs using DisplayFromByteArray

Hi there, Thanks for your feedback. Would you be able to confirm this can be reproduced in our latest version please? V14.1.140 https://www.gdpicture.com/download-gdpicture/ If this issue can still be reproduced could you provide me with a code project isolating this issue please? This should also i...
by Hugo
Mon Nov 22, 2021 1:48 pm
Forum: Example requests & Code samples
Topic: MSG TO TIFF
Replies: 2
Views: 276

Re: MSG TO TIFF

Hi, Thanks for confirming this. I am fairly certain this is not an issue with the installed but rather with the way your environments is able to handle .msi files. Have you tried checking out some of the guides only allowing you to fix this error message with .msi files? "msi is not a valid ins...
by Hugo
Tue Nov 16, 2021 5:30 pm
Forum: Example requests & Code samples
Topic: MSG TO TIFF
Replies: 2
Views: 276

Re: MSG TO TIFF

Hi there,

Thank you for your screenshot.
Does your operating system meet these requirements? https://www.gdpicture.com/guides/gdpict ... ments.html

Regards,
by Hugo
Mon Nov 15, 2021 6:11 pm
Forum: Example requests & Code samples
Topic: MSG TO TIFF
Replies: 2
Views: 276

Re: MSG TO TIFF

Hi there, Thanks for your question. This is definitely supported and should work with your syntax. Have you made sure to be using the latest version of our toolkit? V14.1.138 https://www.gdpicture.com/download-gdpicture/ If you have our latest version installed please make sure you are using and ref...
by Hugo
Mon Nov 15, 2021 6:04 pm
Forum: General discussions
Topic: One of either Get/SetRectCoordinatesOnDocumentInch has a bug
Replies: 1
Views: 304

Re: One of either Get/SetRectCoordinatesOnDocumentInch has a bug

Hi there, Thank you for your feedback. This may be a bug in an older version of our software. I am not sure if you mentioned this but if you are not using our latest version, could you try this please? https://www.gdpicture.com/download-gdpicture/ If your issue persists in our latest version I would...
by Hugo
Mon Nov 15, 2021 5:49 pm
Forum: General discussions
Topic: TWAIN: Main Window scaled after Close/Unload Source
Replies: 2
Views: 270

Re: TWAIN: Main Window scaled after Close/Unload Source

Hi there, Thank you for your feedback. As you mention you are having issues with application's DPI awareness, we are aware in some cases this may occur. This can be fixed using the following links: https://social.msdn.microsoft.com/Forums/en-US/054c1d49-9f24-4617-aa83-9bc4f1bb4a5d/use-appmanifest-fi...
by Hugo
Wed Nov 10, 2021 2:28 pm
Forum: PDF
Topic: Modifier un champ PDF / update Field PDF
Replies: 1
Views: 363

Re: Modifier un champ PDF / update Field PDF

Bonjour Bachir, Est ce que je vous ai répondu via notre plateforme de support? https://orpalis.zendesk.com/hc/en-us/requests/new Il me semble avoir déjà traiter un document similaire. Si ce n'est pas le cas j'aurai besoin de plus d'information. Pouvez vous me dire quel champ vous n'arrivez pas à rem...
by Hugo
Thu Oct 28, 2021 3:02 pm
Forum: Other discussions
Topic: gdPicture support for .Net MAUI
Replies: 4
Views: 1042

Re: gdPicture support for .Net MAUI

Hi there, Thank you for all these suggestions regarding MAUI. We have this on our to-do list and out developpers are aware of this request. We are confident to be able to provide this however this may still take some more time as we working on more pressing issues. We aim to be able to push a lot of...
by Hugo
Thu Oct 28, 2021 2:40 pm
Forum: Feature Requests
Topic: Get GdPicture.NET as a (set of) NuGet packages
Replies: 20
Views: 14810

Re: Get GdPicture.NET as a (set of) NuGet packages

Hi there, I would like to bring more information here regarding the feature request about providing GdPicture as a NuGet Package. Our developpers have started development on this and we are working on it currently to get this available shortly. I hope to be able to bring more information regarding t...
by Hugo
Thu Sep 30, 2021 3:49 pm
Forum: Licensing
Topic: Licensing/ version conflict web applications hosted on same IIS
Replies: 3
Views: 434

Re: Licensing/ version conflict web applications hosted on same IIS

Azeeth, Since we do not encourage doing this I have no made out solutions for you to follow to achieve this. We require you to have 1 installation maximum per environment. If you choose to use mutliple different versions within the same environment then I am afraid I cannot help you as this is too u...
by Hugo
Wed Sep 29, 2021 5:12 pm
Forum: OCR & MICR
Topic: OCR - Unhandled Exception - SetROI RunOCR
Replies: 3
Views: 467

Re: OCR - Unhandled Exception - SetROI RunOCR

Evandyke,

Thank you for letting me know. I have replied to you in the ticket you created. We'll continue discussions there and get to the bottom of this.

Regards,
by Hugo
Tue Sep 28, 2021 5:16 pm
Forum: PDF
Topic: Licencing Errors When Viewing PDFs in GdViewer
Replies: 1
Views: 263

Re: Licencing Errors When Viewing PDFs in GdViewer

Hi there,

Thank you for contacting us!

Regarding your error could you contact us here so we can look further into the issue please?
https://orpalis.zendesk.com/hc/en-us/requests/new

With Ultimate you should have access to everything you previously mentioned.

Regards,
by Hugo
Tue Sep 28, 2021 4:35 pm
Forum: OCR & MICR
Topic: OCR - Unhandled Exception - SetROI RunOCR
Replies: 3
Views: 467

Re: OCR - Unhandled Exception - SetROI RunOCR

Hi Evandyke, Thank you for your feedback. Could you contact us here please? https://orpalis.zendesk.com/hc/en-us/requests/new It seems your issue is fairly specific and I am not entirely sure I fully understand your situation right now. I would appreciate you provide us with a code project showing u...
by Hugo
Tue Sep 28, 2021 4:10 pm
Forum: Licensing
Topic: Licensing/ version conflict web applications hosted on same IIS
Replies: 3
Views: 434

Re: Licensing/ version conflict web applications hosted on same IIS

Hi Azeeth, Thank you for contacting us. Have you made sure to replace the older dlls you had in your web application with the newer ones? Here is some useful information you may be interested in: https://www.gdpicture.com/guides/gdpicture/Redistributing%20GdPicture.NET.html Regarding running 2 versi...