Hello team DocuVieware, We recently encountered a "GenericError" and identified the modification that caused it. We were wondering if you had any ideas on why it happens. We thought, in sending you a message, at best we could improve something, at worst we could learn something :) We can't...

Hello again Fabio,

I'm sorry for the huge post.
I was just wondering if you had a response to the very last post.
No need to read the rest in the end.

Thanking you in advance,
Loren

Hello Fabio With our DevOps teams, we checked everything over and couldn't find anything wrong at the level of AKS. There doesn't seem to be any blockage there. Though we still don't know why only when we deploy to several nodes at once, the problem occurs. I've tested every node individually now on...

I've just seen that in our API Management not all the endpoints for the DocuVieware controller are mapped. The endpoints that are allowed are baserequest, getresource, ping, and print. All with the verb GET apart from baserequest with POST. Could it be that another one of endpoints being blocked is ...

Hello Fabio Unfortunately it doesn't seem to be consistent. I also haven't had any luck reproducing it running from Visual Studio or packaged in a docker container running locally. The only place I've found the problem so far is running from within a docker container in Azure. (Deployed into AKS wit...

Hello Fabio

Thank you for the reply. It looks like it's just like the last time in fact. I'm sorry that I didn't pick up on it earlier.

For the record, I explicitly added the nuget package System.IO.Packaging 7.0.0 and it loads as it should

Thanks again for your help
Loren

Hello team DocuVieware, Upgrading to the newest nuget packages (3.2.28 - 3.2.30) results in a systematic exception on document load (either via LoadFromUri or LoadFromStream) The simplest case I've tried is a text file: * LoadFromUri just loads the file from a url * and LoadFromStream takes a plain ...

Hello team DocuVieware, We have recently updated to the DocuVieware nuget package with version 3.2.27 (versions after this have another problem, I'll do a separate post for that) On larger files we often have the prompt "InitRequestCtx : Session is unknown or expired" (see the attached ima...

For anyone wondering about the solution that we found : Installing the Nuget package Microsoft.AspNet.WebApi.Client with the version 5.2.7 solved the problem. We're not entirely sure why though. This package either provides something that avoids the need for System.Net.Http.Formatting.dll, or it inc...

Hi Fabio,

I made an appointment for the end of next week.
We're going to try everything we have in the meantime, but if we don't get anywhere it would be great to have your input.

Thank you again (Et oui on peut parler français il n'y a pas de souci. Bien vu !)
Loren

Hello Fabio, I've just reinstalled the SDK downloaded last night for GdPicture making sure to completely wipe the installation directory. I checked that the sample project works, it does. The steps I took to do the update : * Starting from a working state, the previous release state of my solution *...

Hi Fabio,

I'll give that a go tomorrow and let you know

Thank you for the reply
Loren

Hello team DocuVieware,

I have just tried the latest version (3.2.23) of your nuget package DocuVieware.API and I still have the same problem.

Is this an issue that is being looked at?
Can I help you by giving you details?

Any response would be appreciated

Thank you
Loren

Hello

I was wondering if this issue has been taken on or if there's been any progress made ?

Thank you
Loren

Hello Fabio

Thank you, I've tried 3.2.21 and after a lot of reloading of packages, it doesn't seem to be doing this any more. But I have further problems after that. I've created a second thread as it pertains to a different issue

Thank you for you help !
Loren