Search found 227 matches

by Hugo
Wed Jun 01, 2022 4:26 pm
Forum: General discussions
Topic: Outlook MSG/EML
Replies: 7
Views: 13889

Re: Outlook MSG/EML

Hi Ervinjason,

Could you be more specific regarding your questions please?

Are you having issues with any specific aspect of managing MSG files?

Regards,
Hugo Cudd
Technical Support
by Hugo
Wed May 18, 2022 3:47 pm
Forum: PDF
Topic: Trouble converting documents to PDF using Azure Blob Storage
Replies: 1
Views: 4610

Re: Trouble converting documents to PDF using Azure Blob Storage

Hi there,

Thanks for providing this.

I have responded to you in the ticket you created to contact us.
As this could be due to any number of things I am waiting for your response there so we may get to the bottom of this.

Regards,
Hugo Cudd
Technical Support
by Hugo
Wed May 18, 2022 1:39 pm
Forum: PDF
Topic: PDF AutoCropPage Method
Replies: 5
Views: 6869

Re: PDF AutoCropPage Method

Hi Andrew, I have further news for you clarifying things. AutoCropPage in GdPIcturePDF does not detect black borders on the image of any other objects in the PDF. The method only crops the page to minimal rectangle that is needed to accommodate all objects present on the page (+optional margins). Yo...
by Hugo
Tue May 17, 2022 4:57 pm
Forum: PDF
Topic: PDF AutoCropPage Method
Replies: 5
Views: 6869

Re: PDF AutoCropPage Method

Andrew, Thank you for these files. You are indeed correct about your previous assumptions. The parameters are irrelevant as they are simply allowing you to set a margin. The crop should indeed automatically delete pages borders depending on the content of the page. In your case it is clear there is ...
by Hugo
Mon May 16, 2022 3:30 pm
Forum: PDF
Topic: PDF AutoCropPage Method
Replies: 5
Views: 6869

Re: PDF AutoCropPage Method

Hi Andrew, Thank you for your question. Could you provide a sample file please so we may visualize this issue on our end? How are you determining the values you are using as parameters for the AutoCropPage method. This could perhaps be determined by creating a clone of your page in GdPictureImaging ...
by Hugo
Thu May 12, 2022 12:20 pm
Forum: Image Processing & Document Imaging
Topic: Single Page TIff - Rotate Oddness
Replies: 3
Views: 6778

Re: Single Page TIff - Rotate Oddness

Hi there,

My apologies for the delay.

Have you perhaps contacted us in the link above? Have we solved your issue since or does it persist?
You mention sharing the code isn't an option. Would you be able to provide the input document at least in this case?

Regards,
Hugo Cudd
Technical Support
by Hugo
Wed Apr 27, 2022 12:15 pm
Forum: General discussions
Topic: PresentationCore is missing
Replies: 7
Views: 7416

Re: PresentationCore is missing

Michael,

Thank you for submitting this. I have received the ticket you created and answered you there. Our developers will look into this further and I'll get back to you there once this is fixed.

Regards,
Hugo Cudd
Technical Support
by Hugo
Tue Apr 26, 2022 5:02 pm
Forum: General discussions
Topic: PresentationCore is missing
Replies: 7
Views: 7416

Re: PresentationCore is missing

Hi Michael, This issue should not exist on your end. To be able to reproduce the issue would you be able to provide me with a code project I can use to isolate this behavior and reproduce the issue on my end please? You should be able to create a .NET Core console app that replicates this bug if you...
by Hugo
Tue Apr 26, 2022 4:50 pm
Forum: Example requests & Code samples
Topic: Auto generate PDF annotation page?
Replies: 1
Views: 5087

Re: Auto generate PDF annotation page?

Hi Ryancole11, Thanks for your question. Regarding your feature there is no automatic feature that does that in GdPicture however depending on the data you wish to append to a new page, GdPicture can allow you to copy this data to a new page. Methods such as the following can be found: https://www.g...
by Hugo
Tue Apr 19, 2022 5:01 pm
Forum: Example requests & Code samples
Topic: [Demo App] Multi-thread Tiff to PDF/OCR
Replies: 19
Views: 36109

Re: [Demo App] Multi-thread Tiff to PDF/OCR

Hi there,

If you have any questions do not hesitate to ask us in a new thread relating to your issue.

Regards,
Hugo Cudd
Technical Support
by Hugo
Fri Apr 01, 2022 1:07 pm
Forum: Feature Requests
Topic: Support for XLSM?
Replies: 13
Views: 18020

Re: Support for XLSM?

Jacob,

As you have submitted a ticket containing this information, we will discuss this there.

Thanks nonetheless!

Regards,
Hugo Cudd
Technical Support
by Hugo
Thu Mar 31, 2022 3:29 pm
Forum: Feature Requests
Topic: Support for XLSM?
Replies: 13
Views: 18020

Re: Support for XLSM?

Hello, I am updating this thread to let you know we have implemented support for DOCM, XLSM and PPTM formats in our latest release. This is now available as of a few minutes ago here: https://www.gdpicture.com/download-gdpicture/ If you experience any issues regarding any of these formats such as er...
by Hugo
Thu Mar 31, 2022 12:07 pm
Forum: COM interoperability
Topic: PDF layers (OCG) don't work with vbs
Replies: 4
Views: 9429

Re: PDF layers (OCG) don't work with vbs

Hi,

Thank you for letting me know. Our latest version is V14.1.159.

Since you mention to have already contacted us, could you get back to me on the ticket you created for this please?

Regards,
Hugo Cudd
Technical Support
by Hugo
Wed Mar 30, 2022 4:55 pm
Forum: Feature Requests
Topic: Any plans for async/cancellable methods?
Replies: 2
Views: 4871

Re: Any plans for async/cancellable methods?

Hi there,

Thanks for your qustion.

Could you be more specific please in your request? Are you requesting asynchronous file saving?

If so please let me know.

Regards,
Hugo Cudd
Technical Support
by Hugo
Fri Mar 25, 2022 1:56 pm
Forum: Feature Requests
Topic: Support for XLSM?
Replies: 13
Views: 18020

Re: Support for XLSM?

Jacob, The GetDocumentFormat(String) method would return DocumentFormatUNKNOWN if the format is not supported. This would allow you to solve your issue without experiencing any exceptions during the execution of your application. If you need any further info do not hesitate to contact us. Regards, H...