GdPicture Imaging Forums

Hello,
We are using GDpicture version 14.0.0.77 and .net 4.0
Our customers are complaining that during document scanning, blank pages are being saved. The entire document is blank,
The issue is intermittent. Has anyone reported this issue for this version of GdPicture? We upgraded from an older version and our customers say that it worked well in the older version.

Thank you

Hi there,

Thank you for your feedback.
This version is not known for having this bug.

Please make sure to update your scanners drivers.
If this doesn't solve anything, please try using our latest version (to see if that fixes it, meaning this would be caused by the version you are using).
https://www.gdpicture.com/download-gdpicture/

Regards,
Hugo