GdPicture Imaging Forums

Posted: **Fri Apr 02, 2010 1:34 pm**

Hi Loic,

I keep getting emails from esupport

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: 80
Subject: Licence Key Request
Department: Support
Priority: Low
Status: Open

This is the 3rd one ive had today.

Cheers
Steve

Posted: **Fri Apr 02, 2010 2:32 pm**

Hi Steve,

I am terribly sorry for this problem. To provide better support, we are installing a ticket system management and some old mails have been considered as new ones

The problem has been solved now. Again sorry

Cheers,

Loïc

Posted: **Fri Apr 02, 2010 3:49 pm**

Hi Loic,

Its ok,I just thought someone was trying to spoof emails to get my license key.

No harm done

Cheers
Steve

GdPicture Imaging Forums

Emails from esupport

Emails from esupport

Re: Emails from esupport

Re: Emails from esupport