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Option has not been unlocked

Posted: Thu Sep 09, 2010 5:38 pm
by nschafer
Hi Loic,

Something strange is happening today. I've been working on an app for a few weeks using GDViewer and GdPictureImaging. I've had no problems up until now. When running the application I now receive the following messages:

Image processing: This option has not been unlocked !
Please, unlock it with a trial or commercial license key use the SetLicenseNumber() method.
You can get a free 1 month trial license key from http://www.evalution-gdpicture.com

Raster iamge & metafile viewing: This option has not been unlocked !
Please, unlock it with a trial or commercial license key use the SetLicenseNumber() method.
You can get a free 1 month trial license key from http://www.evalution-gdpicture.com

After hitting OK on these messages everything seems to work fine.

I have the following code in my Form_load method:
gdViewer1.SetLicenseNumberUpgrade("xxxxxxxxxxxxxxxxxxxxxxxxx", "xxxxxxxxxxxxxxxxxxxxxxxxx");
imaging1.SetLicenseNumberUpgrade("xxxxxxxxxxxxxxxxxxxxxxxxx", "xxxxxxxxxxxxxxxxxxxxxxxxx");

Any thoughts?

Neal.

Re: Option has not been unlocked

Posted: Thu Sep 09, 2010 7:01 pm
by Loïc
Hi Neal,

Ensure yourself to have unlocked the component before using the method which raise the error message.
Also, check you are using latest version.
If the problem persists, just send us your license information through our helpdesk application located at https://www.gdpicture.com/support/getting-support-from-our-team

Hope this helps !

Loïc

Re: Option has not been unlocked

Posted: Thu Sep 09, 2010 8:06 pm
by nschafer
Thanks for the quick response. Unfortunately I could not determine which method was causing the message, but moving the license info to the top of the form_load method resolved the issue.

So problem solved. Thanks again,

Neal.