MouseOver on ThumbNail
MouseOver on ThumbNail
Dear all,
Is thare a way to get the idx (index) of the thumbnail that is under the mouse pointer?
Regards
Rogerio
Is thare a way to get the idx (index) of the thumbnail that is under the mouse pointer?
Regards
Rogerio
Re: MouseOver on ThumbNail
Please is anybody taking care of this or do I need to open a support ticket?
Regards
Rogerio
Regards
Rogerio
Re: MouseOver on ThumbNail
Any answer about this topic?
Re: MouseOver on ThumbNail
Hi Loïc, good morning.
Could you please tell me what is the "rule" to get ours posts answered? Some posts that I put here are incredibly fast answered while others stay here forever and nobody try to answer.
I'm a developer that uses (and payed for) the GdPicture that is a realy good SDK but, like all others has particularities and issues that the User Manual do no solve. In this case, I need answers to my questions from you guys that knows the product.
Some times wait 2 weeks or more is not acceptable. My license was bought a year ago and of course I'll renew to have access to upgrade versions and mainly to have access to support.
Please don't take this remark in a wrong way but I thing your company need to change the way we have our question answered. Excuse me if this is not the right place to tell you that.
Regards
Rogerio
Could you please tell me what is the "rule" to get ours posts answered? Some posts that I put here are incredibly fast answered while others stay here forever and nobody try to answer.
I'm a developer that uses (and payed for) the GdPicture that is a realy good SDK but, like all others has particularities and issues that the User Manual do no solve. In this case, I need answers to my questions from you guys that knows the product.
Some times wait 2 weeks or more is not acceptable. My license was bought a year ago and of course I'll renew to have access to upgrade versions and mainly to have access to support.
Please don't take this remark in a wrong way but I thing your company need to change the way we have our question answered. Excuse me if this is not the right place to tell you that.
Regards
Rogerio
Re: MouseOver on ThumbNail
Hello Rogerio,
From the technical support section:
If you need priority support you have to have a valid SLA and contact us through the help desk.
Kind regards,
Loïc
Please check https://www.gdpicture.com/support.phpCould you please tell me what is the "rule" to get ours posts answered?
From the technical support section:
In other words, this pace intent to be a "user to user" community forum in which our technical staff can occasionally help during they free time.If you have a valid SLA you can contact our technical support team by creating a ticket on the technical support department.
Support can be also delivered for free, without warranty of delay through our community forums located at https://www.gdpicture.com/forum.
If you need priority support you have to have a valid SLA and contact us through the help desk.
Kind regards,
Loïc
Re: MouseOver on ThumbNail
Hi Loïc,
Thank you for your prompt reply. Could you tell me where can I find if I have a valid SLA? I know that I've bought the GdPicture SKD about a year ago.
Best regards
Rogerio
Thank you for your prompt reply. Could you tell me where can I find if I have a valid SLA? I know that I've bought the GdPicture SKD about a year ago.
Best regards
Rogerio
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