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Scanning process never ends

Posted: Mon Mar 24, 2014 11:42 pm
by jcgonzalez
Hi all,
I'm trying GdPicture in order to use it in a big customer, but I'm having problems when doing TWAIN scanning. Basically, I'm able to open the scanner program I have installed in my latop, the scanning process starts normally but an image ID is never returned in the following line code: oGdPictureImaging.TwainAcquireToGdPictureImage(this.Handle).

Is there any workaround to solve this problema? I really need to have a working sample in order to convince my customer for buing GdPicture.

Kind regards,

Re: Scanning process never ends

Posted: Tue Mar 25, 2014 1:20 pm
by SamiKharma
Hi,

There is a systematic method to isolating and solving Twain related issues, please follow the steps in the following thread:
viewtopic.php?t=1486

Best,
Sami

Re: Scanning process never ends

Posted: Wed Mar 26, 2014 4:04 pm
by jcgonzalez
Thanks a lot,
Finally I was able to work with another scanner and everything looks good...know I'm digging into advanced features in your product. I will probably post more questions in the forums related to GDPicture advanced usage schenarios.

Kind regards,