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PrintDialogFit Method shows no license warning

Posted: Fri Jul 31, 2015 9:38 am
by pcombet
Hi there,

When I'm calling the PrintDialogFit method I get a 'GDPicture PDF Plugin: This Option has not been unlocked! ...' message!
The same applies for the methods SaveDocumentToPDF and SaveAsPNG.
Although we have a valid license for the Imaging SDK and Annotation SDK. We work with version 11.1.0.14.

When I just click the message away the print Dialog appears and I can print out the page.
Is this a bug in the Version we are using?

Regards,
Pascal

Re: PrintDialogFit Method shows no license warning

Posted: Fri Jul 31, 2015 1:08 pm
by Loïc
Hello Pascal,

You are not supposed to get this warning. Please open a ticket on our helpdesk that you can reach here: https://www.gdpicture.com/support/getting-support-from-our-team
we will need the licensing keys you are using plus the input document used.

With best regards,

Loïc

Re: PrintDialogFit Method shows no license warning

Posted: Fri Jul 31, 2015 2:05 pm
by pcombet
Hi Loïc,

Thanks for your quick answer. I just opened a ticket.