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Incorrect value returned from bar code read

Posted: Fri Jul 08, 2016 7:47 pm
by tylerm2320
Hi,

In my code I'm reading a PDF417 barcode from a file and the last bit of the string returned seems to be random garbage.

In the attached document I have verified using online bar code readers that the bar code should return:

SoftPro-{C9FB763A-2A45-E611-9FB4-480FCF3DDEB6};abcdef

However using the in my code I get:

SoftPro-{C9FB763A-2A45-E611-9FB4-480FCF3DDEB6};a:‹RÌz

The code simply does :

Code: Select all

var barcode = imaging.BarcodePDF417ReaderGetBarcodeValue(i);
If you could help with this issue it would be appreciated,

Thanks,
Tyler

Re: Incorrect value returned from bar code read

Posted: Mon Jul 11, 2016 9:58 am
by Costinel
Hi Tyler,

I have reproduced the same behavior. The image is now analyzed by the development team to check what is wrong.

I'll keep you informed with the outcome of the diagnose.

If you have additional images with the same behavior, please post them.

Regards,

Costinel

Re: Incorrect value returned from bar code read

Posted: Mon Jul 11, 2016 4:39 pm
by tylerm2320
I have attached 4 more images

Two that are not working are producing the following results:

123456789012 Barcode NOT Working.png
Should be: SoftPro-{DAA3CA6D-6947-E611-A468-480FCF3DDEB6};123456789012
Getting: SoftPro-{DAA3CA6D-6947-E611-A468-480FCF3DDEB6};1234567!tA¶

15-Test-0019 Barcode NOT Working.png
Should be: SoftPro-{CA641E37-6947-E611-A468-480FCF3DDEB6};15-Test-0019
Getting: SoftPro-{CA641E37-6947-E611-A468-480FCF3DDEB6};15-Testâ]W(}

Two that are working:

abcdef- Barcode Working.png
Getting: SoftPro-{CA00CE5A-6847-E611-A468-480FCF3DDEB6};abcdef-

15-Fluffy-9952 Barcode Working.png
Getting: SoftPro-{EAB4B502-6947-E611-A468-480FCF3DDEB6};15-Fluffy-9952


Thanks,
Tyler

Re: Incorrect value returned from bar code read

Posted: Mon Jul 11, 2016 4:39 pm
by tylerm2320
fourth image

Re: Incorrect value returned from bar code read

Posted: Mon Jul 11, 2016 5:10 pm
by Costinel
Hi Tyler,

Thank you for submitting more images.

I will keep you informed about the progress.

Regards,
Costinel

Re: Incorrect value returned from bar code read

Posted: Fri Jul 22, 2016 1:50 pm
by Costinel
Hi Tyler,

The issue has been fixed: a GdPicture.NET including this fix should be released next week.
We appreciate you bringing this matter to our attention.

Best regards,
Costinel

Re: Incorrect value returned from bar code read

Posted: Mon Aug 01, 2016 8:10 pm
by tylerm2320
Hey Costinel,

Is this fix in v12 of GdPicture? So if we have currently have v11 we would have to upgrade to v12 to have
the fix?

Thanks,
Tyler

Re: Incorrect value returned from bar code read

Posted: Tue Aug 02, 2016 9:48 am
by Costinel
Hi Tyler,

This fix is included in the latest release for v12.
V11 has been discontinued for 8 months and no further update will be made for it.

Please contact our sales department at esales (at) gdpicture (dot) com, to see what is the best option for you.

With best regards,
Costinel