Top margin/header of Docx shifts (asp.net MVC Razor)

[daniele75]

Hello,

just added the Docuvieware to Asp.net MVC Razor solution, with no problems.

What I'm facing is a strange rendering of docx files. The header shifts down when I open some files by Docuvieware. Take a look to attachments.

[Kamil]

Hi,

Could you please attach original document to this case? We neeed it for issue replication.

Best regards,
Kamil Dubík

[daniele75]

Hi Kamil,

thanks for your reply. Attached the first page of doc. The problems is replied on other pages too.

[Kamil]

Thanks again,

Issue has been reproduced and I have transmitted it right now to the dev-team for further investigations.

Best regards,
Kamil Dubík

[daniele75]

Thanks again!!

[daniele75]

Hello, got any feedback from dev team?

[Gabriela]

Hi,

The dev-team has just provided me with the ETA for 2-3 weeks. The issue needs quite huge improvements on our side. I will update you immediately when the fix will be available. Thank you for your patience.

[daniele75]

Really thanks for your prompt reply!! I will wait.

[Gabriela]

Hi,

Just a quick note, that your issue is already solved and the fix will be available in the 14.1.14 release published within a week.

[daniele75]

Hi Gabriela,

really thanks for your prompt reply and professional support. I wait for release.

Daniele

[Gabriela]

Hi, Daniele,

Thank you for your kind words. The 14.1.14 release is published. Please give it a try and let us know if the issue is solved.

[daniele75]

Hi Gabriela,

rendering now is perfect. I'm facing a problem after first time I view a document. From second I get a System.NullReferenceException. I need to check better the code before opening a thread.

Thanks again!

Daniele

[Gabriela]

You're welcome, Daniele,

Please let us know if you will run into any issues in the future.