Page 1 of 1
Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Thu Mar 07, 2019 5:18 pm
by daniele75
Hello,
just added the Docuvieware to Asp.net MVC Razor solution, with no problems.
What I'm facing is a strange rendering of docx files. The header shifts down when I open some files by Docuvieware. Take a look to attachments.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Fri Mar 08, 2019 12:18 pm
by Kamil
Hi,
Could you please attach original document to this case? We neeed it for issue replication.
Best regards,
Kamil Dubík
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Fri Mar 08, 2019 1:11 pm
by daniele75
Hi Kamil,
thanks for your reply. Attached the first page of doc. The problems is replied on other pages too.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Fri Mar 08, 2019 3:06 pm
by Kamil
Thanks again,
Issue has been reproduced and I have transmitted it right now to the dev-team for further investigations.
Best regards,
Kamil Dubík
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Fri Mar 08, 2019 3:25 pm
by daniele75
Thanks again!!
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Thu Mar 21, 2019 11:09 am
by daniele75
Hello, got any feedback from dev team?
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Thu Mar 21, 2019 2:01 pm
by Gabriela
Hi,
The dev-team has just provided me with the ETA for 2-3 weeks. The issue needs quite huge improvements on our side. I will update you immediately when the fix will be available. Thank you for your patience.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Thu Mar 21, 2019 2:04 pm
by daniele75
Really thanks for your prompt reply!! I will wait.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Mon Apr 08, 2019 7:32 am
by Gabriela
Hi,
Just a quick note, that your issue is already solved and the fix will be available in the 14.1.14 release published within a week.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Mon Apr 08, 2019 9:58 am
by daniele75
Hi Gabriela,
really thanks for your prompt reply and professional support. I wait for release.
Daniele
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Tue Apr 09, 2019 8:23 pm
by Gabriela
Hi, Daniele,
Thank you for your kind words. The 14.1.14 release is published. Please give it a try and let us know if the issue is solved.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Wed Apr 10, 2019 5:43 pm
by daniele75
Hi Gabriela,
rendering now is perfect. I'm facing a problem after first time I view a document. From second I get a System.NullReferenceException. I need to check better the code before opening a thread.
Thanks again!
Daniele
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Posted: Thu Apr 11, 2019 8:38 am
by Gabriela
You're welcome, Daniele,
Please let us know if you will run into any issues in the future.