Error Trying To Lock Session Data
Posted: Mon Sep 30, 2019 10:19 pm
Hi.
We upgraded to the newest version of DocuVieware today (3.1.37) using the GdPicture.NET.14.WEB.DocuVieware.dll from the DocuVieware (.NET Framework 4.6) folder in Redist.
We keep receiving an error stating GdPicture.Internal.WEB.DocuViewareCore.Requests.InitRequestCtx: Failed to open session: timeout while trying to lock the session data. We are using the cache file method, and while running the application I can see locks folder inside of the CACHE folder with a single sessionlock file.
Any help on this issue? I've attached a screenshot of the error DocuVieware returns.
We upgraded to the newest version of DocuVieware today (3.1.37) using the GdPicture.NET.14.WEB.DocuVieware.dll from the DocuVieware (.NET Framework 4.6) folder in Redist.
We keep receiving an error stating GdPicture.Internal.WEB.DocuViewareCore.Requests.InitRequestCtx: Failed to open session: timeout while trying to lock the session data. We are using the cache file method, and while running the application I can see locks folder inside of the CACHE folder with a single sessionlock file.
Any help on this issue? I've attached a screenshot of the error DocuVieware returns.