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JSON String Dump When Saving

Posted: Fri Oct 04, 2019 6:26 pm
by OleBroseph
Hi,

When trying to save a file, we receive the attached JSON string dump. The DocuVieware API service is not returning any errors so everything seems to be working based on appearances.

Any ideas?

Re: JSON String Dump When Saving

Posted: Tue Oct 08, 2019 1:47 pm
by Loïc
Hi,

You should first check you are using our latest release. If the problem persists we will need some more information to understand and eventually replicate it.

With best regards,

Loïc

Re: JSON String Dump When Saving

Posted: Tue Oct 08, 2019 4:04 pm
by OleBroseph
Hi,

We are currently using version 3.1.39. This was a problem that was encountered before we upgraded as well. What information is required to help further diagnose this issue?

Something similar also occurs when we try to print a document.

Thanks!

Re: JSON String Dump When Saving

Posted: Tue Oct 08, 2019 6:58 pm
by Loïc
Well any information would be helpful. We basically need to know what you are doing.

Re: JSON String Dump When Saving

Posted: Tue Oct 08, 2019 10:27 pm
by OleBroseph
I've included a gif of the action (and the built in API method just in case that needed to be reviewed). If there is anything else you think would be helpful, then feel free to ask.

Re: JSON String Dump When Saving

Posted: Thu Oct 10, 2019 2:27 pm
by OleBroseph
Hi!

I figured out the issue. We needed to install the Microsoft.AspNetCore.Mvc.WebApiCompatShim so we could add in AddWebApiConventions() into our Startup.cs.

Thanks!