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Preview Office Documents in right to left language

Posted: Wed Oct 23, 2019 9:46 am
by chayaz
Hello,
My company is looking into using docuviewer
We need support for presenting office documents (word, excel) in Hebrew, and right to left.
We downloaded the trial version, and right now the text appears to be upside down, and always aligned to the left.
Do you have a solution for this?

Re: Preview Office Documents in right to left language

Posted: Wed Oct 23, 2019 3:25 pm
by akahn
Hello hello,

Thank you for your message!
We are now in the midst of improving our RTL support (RTL is already supported but with some exceptions in certain formats and specific cases).
This is currently an open project and one that I take personally because I'm also a Hebrew speaker =)

I would love to have a quick chat with you to get your feedback if you have a moment. You can use this link to schedule the call at the time of your convenience:
https://calendly.com/anastasia-kahn/15min

Kind regards,
Anastasia

Re: Preview Office Documents in right to left language

Posted: Sun Oct 27, 2019 12:04 pm
by sadegi
Unfortunately, your App does not support right-to-left languages in any way. I checked the Arabic as well as the Persian but it shows both languages in reverse. I have attached photos and word file
True State
https://www.mediafire.com/view/xirsfj4v ... e.jpg/file

False State
https://www.mediafire.com/view/6p9hmv2m ... e.jpg/file

Word File :
https://www.mediafire.com/file/69xvn50l ... r.odt/file
https://www.mediafire.com/file/nnhzv2yk ... .docx/file

Re: Preview Office Documents in right to left language

Posted: Mon Oct 28, 2019 10:27 am
by loicaigon
Hi Sadegi,

Thanks a lot for your feedback. As Anastasia told you, we are actually working on improving our RTL support and your sample files will be closely examined. As you may know, we take continuous improvements of our technology at heart so once again, thank you for sharing your concerns.

Let me get in touch with the team and let you know,

Best regards,

Loic

Re: Preview Office Documents in right to left language

Posted: Mon Oct 28, 2019 1:03 pm
by akahn
Sadegi,

Incorrect RTL text rendering in docx format is actually what we're currently working on resolving at the moment.
The deadline for this project is 4 weeks from now.
Thank you for providing the files, this will be of great help!

Kind regards,
Anastasia