Support FAQ

Activation prevents unauthorized use and protects you against the risks of counterfeit software.

An internet connection is necessary for the software activation.

Virtual machines are fully supported. You can use the same license on unlimited virtual machines, as long as they run on the same physical computer and are used by the same developer.

To activate your GdPicture.NET copy, start the LicenseManager.exe application located in the installation folder of the software and click the button for registering a key.

Note that evaluation keys do not need to be registered.

You can purchase a license key here.

To unlock GdPicture.NET, create a LicenseManager object. Then call the RegisterKey() method for each license you want to register.

Make sure to unlock the toolkit before using any of its functions from your application.

VB.NET example:

• Dim LicMgr As New LicenseManager
LicMgr.RegisterKEY(MY_GDPICTURENET7_KEY)
LicMgr.RegisterKEY(MY_GDPICTURENET8_UPGRADE_KEY)

C# example:

• LicenseManager LicMgr = new LicenseManager();
LicMgr.RegisterKEY(MY_GDPICTURENET7_KEY);
LicMgr.RegisterKEY(MY_GDPICTURENET8_UPGRADE_KEY);

Each developer with an active commercial license subscription is allowed to open up to 10 support tickets. Each developer with an active trial license is allowed to open up to 5 support tickets.

Additional support plans can be purchased separately by contacting one of our sales agents.

• Activating the SLA plan is an automatic process.
• If you have a commercial license, the SLA is activated when you click the register key button in the license manager application.