Feel free to ask any questions about sales problems, technical issues or any other questions you may have : we are here to help!
We are proud of our prompt support response time : most questions are answered within 2-6 hours.
But you too can contribute to our user’s community satisfaction on support by considering the following steps before creating a ticket :
Register with our forum , check the FAQ section, check the knowledge base or simply browse our website carefully : you will find most of the answers.
We kindly ask you to use English in your communication with us.
Thank you !
If you have a valid Service Level Agreement (SLA) you can contact our technical support team by creating a ticket on the technical support department.
Support can be also delivered for free, without warranty of delay through our community forums located at http://forums.gdpicture.com.
You can contact support team for pre-sales and sales issues by creating a ticket on the sales support department or by filling our quick contact form.