Search found 227 matches

by Hugo
Wed Mar 13, 2024 5:02 pm
Forum: Image Processing & Document Imaging
Topic: Append TIFF Creates Black Pages
Replies: 1
Views: 365

Re: Append TIFF Creates Black Pages

Hi there, Thank you for your feedback here. I have responded to your ticket you submitted us. For this specific issue, this likely relates to a change within the TIFF handling library internally which we shipped with V14.2.64. I would recommend using V14.2.63 for now to bypass this if you are still ...
by Hugo
Thu Feb 15, 2024 2:07 pm
Forum: Image Processing & Document Imaging
Topic: Adding password and digital signatures to PDFs in GdPicture.NET?
Replies: 1
Views: 492

Re: Adding password and digital signatures to PDFs in GdPicture.NET?

Hi there, Thanks for your question here. To digitally sign your document, you have the following guide which shows you how to achieve this: https://www.gdpicture.com/guides/gdpicture/How%20to%20digitally%20sign%20or%20certify%20PDF%20documents.html To set password and encrypt PDFs you have the follo...
by Hugo
Wed Jan 31, 2024 4:53 pm
Forum: General discussions
Topic: Error regarding UIDocumentViewingPrinting
Replies: 5
Views: 2208

Re: Error regarding UIDocumentViewingPrinting

Hi Nazareno,

This might be specific to your license key. Could you contact us here please? https://orpalis.zendesk.com/hc/en-us/requests/new

I'll be waiting to hear from you there so we can address this specific issue with your license key.

Regards,
Hugo Cudd
Technical Support
by Hugo
Mon Jan 29, 2024 4:08 pm
Forum: General discussions
Topic: Error regarding UIDocumentViewingPrinting
Replies: 5
Views: 2208

Re: Error regarding UIDocumentViewingPrinting

Hi there, Thanks for contacting us. For these types of issues, this occurs because of the license key you have. In any case, any license key which was valid for V14.1.X and V14.0.X will not be valid for our latest version V14.2.X. Please contact us on support if you want me to provide you with a tri...
by Hugo
Wed Dec 20, 2023 11:55 am
Forum: PDF
Topic: How to set the transparency solely for the watermark?
Replies: 3
Views: 8043

Re: How to set the transparency solely for the watermark?

Hi,

Thanks for letting me know your issue is solved.

If you need us to look into any potential issue do not hesitate to contact us once more.

Have a great day.

Regards,
Hugo Cudd
Technical Support
by Hugo
Thu Dec 14, 2023 2:20 pm
Forum: PDF
Topic: How to set the transparency solely for the watermark?
Replies: 3
Views: 8043

Re: How to set the transparency solely for the watermark?

Hi there, Thanks for your feedback. Your issue is curious as from the code you have submitted this should not be the case. I would however like to check a few things before we dive into this specificly: Can you confirm this issue occurs in V14.2.53 (our latest version at the time of this message) I ...
by Hugo
Fri Nov 03, 2023 11:40 am
Forum: General discussions
Topic: RTF Conversion
Replies: 2
Views: 8349

Re: RTF Conversion

Hi Brian, You definitely can do both of these features you are asking about. To test RTF to multipage PDF please test this using our online demo found here: https://www.gdpicture.com/formats-sdk/document-converter/ If you need further information on how to implement this in your own application then...
by Hugo
Mon Oct 16, 2023 3:58 pm
Forum: OCR, MRC & Document understanding
Topic: PDF Reducer Memory Usage
Replies: 2
Views: 6961

Re: PDF Reducer Memory Usage

Hi there, Thank you for your feedback here. For managing memory within GdPicturePDF please ensure you are freeing each document after using this. This can be done via the following method: https://www.gdpicture.com/guides/gdpicture/GdPicture.NET.14~GdPicture14.GdPicturePDF~CloseDocument.html You als...
by Hugo
Fri Sep 15, 2023 4:28 pm
Forum: Licensing
Topic: Use of the software
Replies: 5
Views: 32136

Re: Use of the software

Hans,

This depends on the use-case. I would suggest contacting our sales team to determine the strict guidelines for your specific use case given the topic being discussed here.

You can contact them here: https://www.gdpicture.com/contact-sales/

Regards,
Hugo Cudd
Technical Support
by Hugo
Thu Sep 14, 2023 4:29 pm
Forum: Licensing
Topic: Use of the software
Replies: 5
Views: 32136

Re: Use of the software

Hi Hans, The answer to this question is still the same as it was back in 2013. GdPicture.NET may not be used to develop software toolkits, API, libraries, components, command line software or any kind of third party software, except as authorized in writing by a duly authorized officer of ORPALIS. T...
by Hugo
Mon Aug 28, 2023 12:07 pm
Forum: Image Processing & Document Imaging
Topic: Automatically detecting an area of white space
Replies: 2
Views: 7713

Re: Automatically detecting an area of white space

Hi Kurt, Thanks for your question here. This highly depends on the variety of document layouts you have, the size you want to set the stamp and other configurations. Without talking about complexity, I can tell you we have the technology for you to achieve this. First of all we have methods such as ...
by Hugo
Fri Aug 25, 2023 2:05 pm
Forum: Office Open XML & Open Document
Topic: Convert PDF to DOCX with OCR
Replies: 1
Views: 12036

Re: Convert PDF to DOCX with OCR

Hi there, Thanks for your feature request here. This is still under development however it is a feature that is actively being worked on. We have quite the number of customers waiting for this feature aswell. This is definitely planned to arrive in the near feature. I currently do not have a timelin...
by Hugo
Mon Aug 21, 2023 12:22 pm
Forum: Example requests & Code samples
Topic: Error converting PDF to TIFF using GdViewer
Replies: 1
Views: 6399

Re: Error converting PDF to TIFF using GdViewer

Hi there, Thanks for your feedback here. This sounds like you are using the correct code but that your license key is restricting the usage of the SaveDocumentToTIFF method. I would suggest contacting us here: https://orpalis.zendesk.com/hc/en-us/requests/new There we can discuss privately what your...
by Hugo
Fri Aug 11, 2023 3:19 pm
Forum: TWAIN & WIA Acquisition
Topic: Multiple Pages with WIA
Replies: 2
Views: 7030

Re: Multiple Pages with WIA

Hi Matthew, Thanks for your detailed explanation of the issue you are seeing on your end. The first thing would be to test this with the latest GdPicture version and your scanner's latest drivers. However you mention to be stuck on V14.1.166 which is quite outdated at this time. This is a restrictio...
by Hugo
Wed Jun 28, 2023 4:56 pm
Forum: Image Processing & Document Imaging
Topic: Tiff Tag 254 NewSubfileType ALWAYS set to 2 when saving image
Replies: 1
Views: 7117

Re: Tiff Tag 254 NewSubfileType ALWAYS set to 2 when saving image

Hi Mariocatch, Thanks for your forum post here. As you have created a ticket let's handle it there. You also mention using GdPicture V10 which could very well be the reason this issue is still a problem for you. We can discuss potential solutions to try to get around this for you in your ticket if w...