Getting Support From Our Team
Frequently Asked Questions Online Documentations User-to-User Forum Helpdesk
Getting Support From Our Team
Feel free to ask any question about sales problems, technical issues or any other question you may have: we are here to help!
We are proud of our prompt support response time: most questions are answered within 2-6 business hours.
We have a lot of information available online! Before creating a ticket you can consider the following steps:
Register with our forum, check the FAQ section or simply browse our website carefully, you will find most of the answers.
We kindly ask you to use English in your communication with us.
Thank you!
Technical Support
If you have a valid Service Level Agreement (SLA) you can contact our technical support team by creating a ticket on the technical support department.
Support can be also delivered for free, without warranty of delay via our community forums located at https://forums.gdpicture.com.
Pre-sales And Sales Support
You can contact our support team for pre-sales and sales issues by creating a ticket on the sales support department. You can also use our quick contact form.