Search found 6 matches

by schalla
Thu Jul 08, 2021 5:55 am
Forum: Image Processing & Document Imaging
Topic: Scanning renders blank pages
Replies: 1
Views: 7211

Scanning renders blank pages

Hello, We are using GDpicture version 14.0.0.77 and .net 4.0 Our customers are complaining that during document scanning, blank pages are being saved. The entire document is blank, The issue is intermittent. Has anyone reported this issue for this version of GdPicture? We upgraded from an older vers...
by schalla
Mon Jan 25, 2021 8:13 am
Forum: Example requests & Code samples
Topic: GdViewer CopyRegionToGdPictureImage
Replies: 1
Views: 8303

GdViewer CopyRegionToGdPictureImage

Hello, I have a sample project but it says the file is too big to upload. So I am just pasting some sample code. We have a PDF and trying to make a snippet of that PDF. We are using CopyRegionToGdPictureImage(384, 552, 410, 377); All 4 of the parameters are valid and I have confirmed that. How do I ...
by schalla
Fri Jan 22, 2021 7:08 am
Forum: Example requests & Code samples
Topic: GdViewer.GetDocumentLeft(), DocumentTop is negative
Replies: 1
Views: 6738

GdViewer.GetDocumentLeft(), DocumentTop is negative

Hello, We are using the latest and greatest GdPicture version This is our code. After executing this.GdViewer.DisplayFromGdPicturePDF(this.GdPicturePDF), I am still seeing DocumentLeft and DocumentTop negative. What should I do? Any suggestions? this.GdViewer.GetDocumentLeft(); -352 this.GdViewer.Ge...
by schalla
Tue Feb 25, 2020 8:42 pm
Forum: PDF
Topic: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77
Replies: 7
Views: 14431

Re: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77

Ok let me explain in detail To be precise as showed in the three screenshots the viewer on the right and thumbnail on the left don't sync up The sticky note appears on the thumbnail in the left but not on the viewer on the right (StickyNote.JPG) Similarly the rubber stamp appears on the thumbnail an...
by schalla
Mon Feb 24, 2020 5:01 pm
Forum: PDF
Topic: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77
Replies: 7
Views: 14431

Re: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77

Please don't close this ticket. Did you even understand what is the real issue before telling us to upgrade? Was this an issue with the version we are using upgrading to 14.0.077? If yes please provide the SCR number. Please verify that it is a known version in 14.0.0.77. Thumbnail and viewer are no...
by schalla
Sat Feb 22, 2020 12:51 am
Forum: PDF
Topic: PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77
Replies: 7
Views: 14431

PDF Thumbnail and Viewer not in sync after upgrading to 14.0.0.77

We are in the progress of upgrading from a very old version GDPicture 9 to 14.0.0.77 This is the code which hooks up the thumbnail to the viewer. See screenshot of how clicking on the cancel button has the viewer blank It all looks good when loading. But when the cancel button is clicked the viewer ...