Top margin/header of Docx shifts (asp.net MVC Razor)
Top margin/header of Docx shifts (asp.net MVC Razor)
Hello,
just added the Docuvieware to Asp.net MVC Razor solution, with no problems.
What I'm facing is a strange rendering of docx files. The header shifts down when I open some files by Docuvieware. Take a look to attachments.
just added the Docuvieware to Asp.net MVC Razor solution, with no problems.
What I'm facing is a strange rendering of docx files. The header shifts down when I open some files by Docuvieware. Take a look to attachments.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Hi,
Could you please attach original document to this case? We neeed it for issue replication.
Best regards,
Kamil Dubík
Could you please attach original document to this case? We neeed it for issue replication.
Best regards,
Kamil Dubík
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Hi Kamil,
thanks for your reply. Attached the first page of doc. The problems is replied on other pages too.
thanks for your reply. Attached the first page of doc. The problems is replied on other pages too.
- Attachments
-
- testDOCX.docx
- (611.57 KiB) Downloaded 391 times
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Thanks again,
Issue has been reproduced and I have transmitted it right now to the dev-team for further investigations.
Best regards,
Kamil Dubík
Issue has been reproduced and I have transmitted it right now to the dev-team for further investigations.
Best regards,
Kamil Dubík
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Thanks again!!
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Hello, got any feedback from dev team?
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Hi,
The dev-team has just provided me with the ETA for 2-3 weeks. The issue needs quite huge improvements on our side. I will update you immediately when the fix will be available. Thank you for your patience.
The dev-team has just provided me with the ETA for 2-3 weeks. The issue needs quite huge improvements on our side. I will update you immediately when the fix will be available. Thank you for your patience.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Really thanks for your prompt reply!! I will wait.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Hi,
Just a quick note, that your issue is already solved and the fix will be available in the 14.1.14 release published within a week.
Just a quick note, that your issue is already solved and the fix will be available in the 14.1.14 release published within a week.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Hi Gabriela,
really thanks for your prompt reply and professional support. I wait for release.
Daniele
really thanks for your prompt reply and professional support. I wait for release.
Daniele
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Hi, Daniele,
Thank you for your kind words. The 14.1.14 release is published. Please give it a try and let us know if the issue is solved.
Thank you for your kind words. The 14.1.14 release is published. Please give it a try and let us know if the issue is solved.
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
Hi Gabriela,
rendering now is perfect. I'm facing a problem after first time I view a document. From second I get a System.NullReferenceException. I need to check better the code before opening a thread.
Thanks again!
Daniele
rendering now is perfect. I'm facing a problem after first time I view a document. From second I get a System.NullReferenceException. I need to check better the code before opening a thread.
Thanks again!
Daniele
Re: Top margin/header of Docx shifts (asp.net MVC Razor)
You're welcome, Daniele,
Please let us know if you will run into any issues in the future.
Please let us know if you will run into any issues in the future.
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