Please find below answers to the most frequent sales and pre-sales questions asked by our users.
This list will be frequently updated, according to your most frequent inquiries.
To find out answers to Frequently Asked Questions on technical subjects, please visit our Support FAQ page.



Three different license types are available for each of the GdPicture.NET editions:

a) per-developer license (1,2,3,4,5, or 6 seats)
This license type entitles 1,2,3,4,5, or 6 users and/or build machine, of the same organization at a single physical address to write software with access to GdPicture.NET.

b) site license
This license type entitles an unlimited number of developers of the same organization at a single physical address to write software with access to GdPicture.NET.

c) worldwide license
This license entitles an unlimited number of developers of the same organization at an unlimited number of physical addresses to write software with access to GdPicture.NET.

The use of the SDK requires one license for each User within your organization who will launch the compilation process of any application linking the SDK. For example, if your organization has 3 developers, 2 of which will work directly with the SDK and another one will not work directly with the SDK but will nevertheless launch the compilation process of a project linking the SDK, you will need to purchase 2 + 1 = 3 licenses.

Licenses are non-transferable between Users. Therefore, if a company has “x” Users who will use the SDK, the company requires a “x” Users license purchased according to paragraph 5.3. above. The same provision applies if, for example, the Users will not be working with the SDK at the same time.

Please find out more by reading Chapter (5), “Commercial Licensing” in our EULA.




No, you cannot.

Our EULA is very strict and clear on this matter:

6.2. GdPicture.NET SDK may not be used to develop software toolkits, API, libraries, components, command-line software, REST API, or any kind of third-party software, except as authorized in writing by a duly authorized officer of ORPALIS. This includes internal usage.




In order to upgrade your GdPicture.NET developer license to the newest version or to a superior edition – contact our sales department for a quote.




In order to get a quote, please open a Sales ticket and provide our Sales team with all information needed to issue the quote for you.




Different order choices are available depending on your needs:

1) You can purchase our products online via our payment platform, 2Checkout.
To make an order on our website, please visit our Licensing GdPicture.NET SDK webpage to select the product(s) of your choice. You will then be redirected to the purchase page.
Following the purchase process, a license key will automatically be emailed to you.

2) If you prefer to make a direct transaction with us without involving a reseller, please use our Quick Contact Form or submit a Sales Ticket. Our sales team will be happy to help.




In terms of payment types, our online payment platform 2Checkout accepts all major credit cards, wire transfer, PayPal, checks, and other methods of payment depending on your country.
If you wish to make a direct transaction with us, we accept payment by wire transfer.

Here are excerpts regarding payment types from 2Checkout website:

Accepted Credit Cards

We accept Visa, MasterCard, American Express, Diners Club, and JCB.

When you pay by credit card, your order will be processed immediately. Postal mail shipments are initiated immediately. Products available electronically are generally ready for download immediately, or no more than 48 hours after you place your order.

PayPal

PayPal payments for orders are currently only accepted in USD, EUR, CAD, GBP, and JPY. All other currencies are converted to euros, which might create additional costs for you.

A valid PayPal account is not required if you would like to use this payment type; you can set up an account when you are directed to PayPal’s Web site.

If you choose PayPal as your payment type, you will be automatically redirected to PayPal’s Web site. Log on as usual or set up an account and enter all required information to pay for your order.

Once you have entered your information, you will be returned to 2Checkout’s order process pages where you will confirm your payment via PayPal.

Typically, product delivery will be initiated immediately.

During the payment process, all information will be exchanged in encrypted format exclusively between you as the account holder and PayPal’s Web site




A large variety of billing currencies is available for online payments. All currencies are accepted for wire transfers sent directly to our company.

You can display product prices in currencies other than the billing currencies in the currency selection list. Because we cannot accept payment in all displayed currencies, these additional currencies are always assigned a billing currency. The billing currency is displayed under “Payment Option.”




The Annual Maintenance Plan for GdPicture.NET is a yearly subscription service required to install, use, or distribute the SDK. It also gives you access to upgrades and priority technical support via our Helpdesk. It is granted with the purchase for 12 months. The extended maintenance gives you the possibility of renewing the maintenance beyond the initial period at the discounted price of 40% of the SRP instead of the standard 75%.

For more information, please have a look at our Annual Maintenance Plan page.




Each active Maintenance Plan grants customers with a free monthly subscription to a PassportPDF Plan.

What is the PassportPDF Plan?

If you have an active subscription to an Annual Maintenance Plan, you get PassportPDF credits every month to explore and use PassportPDF services.
PassportPDF services include productivity Apps and REST APIs for any application development.
When you activate your PassportPDF plan, you create a new PassportPDF account, where you can start using your credits right away with no additional cost.
The amount of credits that you receive depends on the type of GdPicture Annual Maintenance Plan you have.
When you reach the monthly cap for your credits, your PassportPDF services will stop until your next monthly credits are added unless you choose to remove the spending cap by acquiring additional credits.

What are the different PassportPDF Plans available?

Plan Credits USD per month Included with
Free 2,000 0 Free for all
Business 45,000 129 GdPicture.NET Document Imaging SDK Ultimate Annual Maintenance Plan subscription
Enterprise 120,000 249 Additional purchase
Elite 450,000 699 Additional purchase

How to activate your PassportPDF Plan?

To activate your PassportPDF Plan, you need to create a new PassportPDF account.
To create your account, please go to https://passportpdf.com/.
Click on the Signup button to start the login process.
When logged in, you will find on the landing page, a section that prompts you to enter your subscription code. You can find this subscription code in your personal account. Once the code is validated by the system you will be able to start to use your credits.

Learn more about the Passport PDF Plan